Allgemeine Geschäftsbedingungen

1. General provisions

  • These Terms and Conditions define the rules for using the JetztLike.de website, available at https://jetztlike.de, hereinafter referred to as the Website.
  • The owner and operator of the Website is JetztLike.de, hereinafter referred to as the Service Provider.
  • Use of the Website constitutes acceptance of these Regulations in their entirety.
  • The regulations are available free of charge at https://jetztlike.de/regulamin in a form that allows them to be downloaded, saved and printed.

2. Definitions

  • Website – JetztLike.de online platform enabling the purchase of promotional services in social media.
  • User – any natural person, legal person or organizational unit using the Website.
  • Service – social media promotion that involves delivering likes, followers, views or other types of engagement on platforms such as Instagram, Facebook, TikTok, YouTube and others.
  • Order – an order placed by the User to purchase a Service via the Website.

3. Type and scope of services

  • The Service provides social media promotion services, including providing likes, followers, views, comments, and other forms of engagement.
  • The Services are available for the following platforms: Instagram, Facebook, TikTok, YouTube and others indicated on the Website.
  • The provision of the Service does not require entering the password to the User's account on external platforms.
  • The service provider does not guarantee an unlimited period of validity of purchased indicators, as it depends on the policy of external platforms.
  • The services are available 24 hours a day, 7 days a week, subject to technical breaks.

4. Placing orders

  • Orders can be placed via the Website 24 hours a day.
  • Placing an Order requires: selecting the Service, providing a link to a profile or post, selecting a package and making payment.
  • The order is deemed to have been placed when payment is recorded.
  • Order processing begins within a few minutes of receiving payment, unless the Regulations or the description of the Service provide otherwise.
  • The User is obliged to provide correct data when placing an Order.

5. Payments

  • All prices listed on the Website are gross prices in euros (EUR).
  • The website supports electronic payments via available payment operators.
  • Payment must be made before the Order is processed.
  • In the event of an unsuccessful transaction, the Order will not be accepted for execution.

6. Complaints and returns

  • The User has the right to submit a complaint within 14 days from the date of completion of the Order.
  • Complaints should be sent to the e-mail address provided in the Contact tab.
  • The complaint should include: the Order number, a description of the problem and the User's request.
  • The Service Provider will consider the complaint within 14 business days of its receipt.
  • In the event of a justified complaint, the Service Provider undertakes to re-provide the Service or refund the payment.
  • Refunds are not available if the User provides an incorrect link or changes the account privacy settings after placing the Order.

7. User Obligations

  • The User undertakes to use the Website in accordance with applicable law and the provisions of these Regulations.
  • It is prohibited to use the Website for purposes that are illegal or infringe the rights of third parties.
  • The User is fully responsible for the consequences of using the Services, including compliance with the regulations of external platforms.
  • The User declares that he or she is authorized to use the account or profile for which he or she orders the Services.

8. Liability of the Service Provider

  • The Service Provider is not responsible for the actions of external platforms, including the removal of indicators purchased through these platforms.
  • The Service Provider is not liable for interruptions in the operation of the Website caused by force majeure or failure of external systems.
  • The total liability of the Service Provider towards the User is limited to the value of the placed Order.

9. Protection of personal data

  • The administrator of Users' personal data is the Service Provider.
  • Personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable provisions of Polish law.
  • Detailed information regarding the processing of personal data is included in the Privacy Policy available at https://jetztlike.de/polityka-prywatnosci.

10. Final provisions

  • The Regulations come into force on the date of their publication on the Website.
  • The Service Provider reserves the right to change the Regulations at least 7 days in advance.
  • In matters not regulated by these Regulations, the provisions of Polish law shall apply, in particular the Civil Code and the Act on the provision of electronic services.
  • Any disputes arising from the use of the Website will be resolved by the competent common court.

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